Privacy Policy

Last updated: January 2024

Information We Collect

DocFlow collects the following information to provide our PDF conversion services:

• Account Information: Email address, name, and password when you register
• Files: PDF and document files you upload for conversion (automatically deleted after 1 hour)
• Usage Data: Conversion history, feature usage, and service analytics
• Technical Data: IP address, browser type, device information for security and optimization

How We Use Your Information

• Provide PDF conversion and document processing services
• Maintain your account and subscription status
• Send important service updates and notifications
• Improve our services and develop new features
• Ensure security and prevent fraud

Data Security

We implement industry-standard security measures:

• SSL encryption for all data transmission
• Secure servers with regular security updates
• Automatic file deletion after processing
• Limited access to personal data by authorized personnel only

File Processing and Storage

All uploaded files are:

• Processed securely on our servers
• Automatically deleted within 1 hour after conversion
• Never shared with third parties
• Protected during processing with encryption

Cookies and Tracking

DocFlow uses cookies and similar technologies to:

• Maintain your login session
• Remember your preferences
• Analyze site usage and performance
• Serve relevant advertisements through Google AdSense

Third-Party Services

We use the following third-party services:

• Google AdSense: For displaying advertisements (subject to Google's Privacy Policy)
• Payment Processors: For handling subscription payments securely
• Analytics: To understand how our service is used and improve performance

Your Rights

You have the right to:

• Access your personal data
• Correct inaccurate information
• Delete your account and associated data
• Export your data
• Opt-out of marketing communications

Data Retention

• Account Data: Retained while your account is active
• Uploaded Files: Automatically deleted within 1 hour
• Conversion History: Retained for service improvement and support
• Logs: Retained for 30 days for security purposes

Children's Privacy

DocFlow is not intended for users under 13 years of age. We do not knowingly collect personal information from children under 13.

International Users

DocFlow is operated from servers located in various regions. By using our service, you consent to the transfer of your information to these locations.

Changes to Privacy Policy

We may update this privacy policy periodically. Significant changes will be communicated via email or site notifications.

Contact Information

For privacy-related questions or requests, please contact us through our support system.