Privacy Policy

Last updated: January 15, 2025

1. Information We Collect

1.1 Personal Information

When you create an account, we collect:

  • Email address
  • Name (optional)
  • Password (encrypted)

1.2 Usage Information

We automatically collect:

  • IP address
  • Browser type and version
  • Pages visited and time spent
  • Device information
  • Conversion history and usage statistics

1.3 Files and Documents

Files uploaded for processing are temporarily stored on our servers and automatically deleted within 24 hours of upload.

2. How We Use Your Information

We use collected information to:

  • Provide and improve our PDF tools
  • Process your document conversions
  • Send service-related communications
  • Analyze usage patterns to improve our service
  • Prevent fraud and ensure security
  • Comply with legal obligations

3. Google AdSense and Advertising

We use Google AdSense to display advertisements on our website. Google AdSense uses cookies and similar technologies to:

  • Show relevant advertisements based on your interests
  • Measure ad performance and effectiveness
  • Prevent fraud and improve ad quality

You can opt out of personalized advertising by visiting Google Ad Settings.

4. Cookies and Tracking Technologies

We use cookies to:

  • Remember your preferences and settings
  • Analyze website traffic and usage
  • Provide personalized content and advertisements
  • Ensure website security and functionality

You can control cookies through your browser settings, but disabling cookies may affect website functionality.

5. Data Sharing and Disclosure

We do not sell, trade, or rent your personal information. We may share information in these situations:

  • With service providers who help operate our website
  • When required by law or legal process
  • To protect our rights, property, or safety
  • In connection with a business transfer or merger

6. Data Security

We implement appropriate security measures to protect your information:

  • SSL encryption for data transmission
  • Secure servers and databases
  • Regular security audits and updates
  • Access controls and authentication
  • Automatic file deletion after processing

7. Data Retention

  • Account information: Retained until account deletion
  • Usage logs: Retained for 12 months
  • Uploaded files: Deleted within 24 hours
  • Email communications: Retained for 2 years

8. Your Rights

You have the right to:

  • Access your personal information
  • Correct inaccurate information
  • Delete your account and data
  • Object to data processing
  • Data portability
  • Withdraw consent

9. Children's Privacy

Our service is not intended for children under 13. We do not knowingly collect personal information from children under 13. If we become aware of such collection, we will delete the information immediately.

10. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your data during international transfers.

11. Changes to This Policy

We may update this privacy policy periodically. We will notify you of significant changes by email or through our website. Continued use of our service after changes constitutes acceptance of the updated policy.

12. Contact Us

If you have questions about this privacy policy or our data practices, contact us:

  • Email: privacy@docflow.com
  • Contact Form: Contact Us